Your front desk, open 24/7.
A website chat and email assistant trained on your business. It answers questions, books jobs and replies to enquiries at 9pm on a Sunday.
The problem
Customers message when it suits them: evenings, weekends, in the middle of your busiest job. If nobody answers, they book whoever does.
- After-hours enquiries go coldA message at 9pm on Sunday often gets answered Monday morning, after they’ve booked someone else.
- The same questions, all dayPrices, areas, availability. Answering them over and over pulls you off the job.
- Missed messages, missed jobsEvery unanswered chat is work walking out the door.
What’s included
Everything, handled.
AI Booking Assistant from Brasswick covers the whole job, so you can stay on yours.
Trained on your business
Your services, prices, service areas, hours and policies, in your tone of voice.
Website chat
A friendly chat on every page that answers questions instantly.
Email replies
Replies to incoming enquiries right away, so nobody waits.
Books jobs
Offers available times and books straight into your calendar or booking tool.
Hands off to you
Anything tricky or urgent is passed to you right away, with the full conversation.
Up to 1,000 conversations a month
Plenty for most local businesses, with monthly transcripts and insights.
How it works
Three steps. Live in days.
We show you before we ask for anything. You see it working for your business first.
- 01
We train it
We build the assistant from your website, price list and FAQs, then test it on real questions.
- 02
You try it
Chat with it, try to trip it up, and tell us what to change. Nothing goes live until you’re happy.
- 03
Go live
We add it to your website and inbox, then review conversations every month to keep improving it.
See it in action
9:12 on a Sunday night. Booked by 9:14.
The assistant answers like your best receptionist: friendly, accurate and quick, and it knows your calendar.
- Answers only from information you approve
- Books straight into your calendar
- Urgent jobs flagged to you instantly
Results
What it looks like after a few months.
Typical results for local service businesses. Example results. Yours will vary.
Pricing
One clear monthly price.
No setup fee. We train, test and install the assistant as part of your monthly plan.
No contracts · Month-to-month · Cancel any time.
AI Booking Assistant
No setup fee. Up to 1,000 conversations a month.
- Trained on your business
- Website chat
- Email replies
- Online booking
- Hand-off to you for anything urgent
- Up to 1,000 conversations a month
Free plan first. No card, no obligation.
Will it make things up?
It only answers from the information you approve. If it doesn’t know, it says so and passes the question to you.
Can customers talk to a real person?
Yes. Anyone can ask for a person, and urgent or complex requests are flagged to you straight away.
What happens after 1,000 conversations?
Most local businesses never get close. If you do, we’ll talk about a bigger plan before anything changes.
Does it work with my booking system?
It works with most popular calendars and booking tools. If yours isn’t supported, it collects the details and sends them to you.
Is Brasswick an AI chatbot company?
No. We’re a full-service marketing agency. The assistant makes sure the customers our SEO, website and reviews bring you actually get booked.
Client story
“It booked three jobs the first weekend while I was at my kid’s game. It pays for itself every week.”
Related services
Win the rest of the journey.
Customers find you, choose you, then book. AI Booking Assistant is one step; here are the others.
Your free growth plan
Let’s make you the first business they find, and the one they call.
Get a free growth plan: an honest look at your Google presence, website, reviews and competitors, and exactly where you’re losing customers. No card, no obligation.